Shipping & Delivery Policy

Effective Date: July 17, 2026

Thank you for shopping at aubytes.com. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays are processed on the next business day.

If we experience a high volume of orders or unforeseen circumstances, processing times may be extended. Should a significant delay occur, we will notify you using the contact information provided with your order.

Delivery Times

Estimated delivery times begin once your order has been dispatched.

Typical delivery times are:

• Netherlands: 2–5 business days

• European Union: 3–10 business days

• International destinations: 5–20 business days

Delivery times are estimates only and are not guaranteed. Actual delivery may vary depending on your location, customs processing, weather conditions, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping charges are calculated during checkout and displayed before payment is completed.

From time to time, promotional offers such as free shipping may be available.

Order Tracking

Where tracking is available, you will receive a shipping confirmation email containing your tracking information after your order has been dispatched.

Please allow up to 48 hours for tracking information to become active.

Delivery

Orders are delivered by trusted third-party shipping carriers.

Once an order has been delivered to the shipping address provided during checkout, the risk of loss or damage transfers to the customer.

Please ensure that your shipping address is complete and accurate before placing your order.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses supplied by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee that changes can be made once an order has entered processing.

Delayed Deliveries

Although we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather

• Customs inspections

• Transportation disruptions

• Public holidays

• Carrier operational delays

• High shipping volumes

We appreciate your patience should such delays arise.

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, please contact us promptly so we can work with the shipping carrier to investigate the issue.

Claims may require supporting information such as photographs of the package or product.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges, where applicable, are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Petra Ritthaler-Schelenz
Moesstraat 63
9741 AA Groningen
Groningen
Netherlands

Email: info@aubytes.com

Phone: +31 6 35219405

Website: https://aubytes.com